Privacy Policy

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Effective Date:  February 1, 2025

SB Fire Recovery LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.sbfirerecovery.com] (the "Site"). By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you voluntarily provide it to us, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you provide when contacting us or using our services

b. Non-Personal Information

We may collect non-personal information automatically when you interact with our Site, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the Site
• Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

• Provide and manage our services
• Respond to inquiries and customer service requests
• Improve our website and services
• Send important updates, promotional materials, and newsletters (you may opt out at any time)
• Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share it in the following situations:

• Service Providers: We may share information with third-party vendors that help us operate our business (e.g., payment processors, IT support, marketing services).
• Legal Requirements: We may disclose information if required by law, legal process, or governmental request.
• Business Transactions: In the event of a merger, sale, or asset transfer, your information may be included in the transaction.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but some features of the Site may not function properly.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• The right to access, correct, or delete your personal information.
• The right to opt out of marketing communications.
• The right to restrict or object to data processing.

To exercise your rights, please contact us at info@sbfirerecovery.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SB Fire Recovery LLC
info@sbfirerecovery.com

310-596-1814

Messaging Privacy Policy

1. Information Collected
SB Fire Recovery collects and stores phone numbers and message content when users opt into our messaging services. This information is used solely for the purpose of providing service updates, notifications, and promotional content related to SB Fire Recovery.

2. Use of Information
The information collected through our messaging services is used to communicate with users regarding appointments, emergency alerts, promotional offers, and other service-related information. We do not sell, rent, or share phone numbers with third parties for marketing purposes.

3. Data Security
SB Fire Recovery implements security measures to protect the confidentiality and integrity of collected data. However, users are encouraged to protect their personal devices and messaging data from unauthorized access.

4. Opt-Out and Data Deletion
Users can opt out of messaging services at any time by replying "STOP" to any message received. Upon opting out, we will cease messaging communications and delete stored messaging data as required by applicable regulations.

5. Third-Party Service Providers
SB Fire Recovery may use third-party service providers to facilitate messaging communications. These providers are contractually obligated to protect user data and comply with relevant privacy laws.

6. Updates to Policy
We reserve the right to update this Messaging Privacy Policy as necessary. Continued use of our messaging services constitutes acceptance of any changes.

7. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:

SB Fire Recovery LLC
info@sbfirerecovery.com

310-596-1814